On Habit Change and The Itchy Scratchy Art* of Saying No

*If this is an art, my current skill-set is that of a five year old with crayons . . . but hear me out.

Three things before we jump in:

  1. HUGE thanks to all of you for helping me max out Jeremy’s DonorsChoose.org page on my birthday last Sunday — we did it!! We weren’t the only ones to contribute, but by the end of the day he had raised the remaining $448. It completely warmed my heart and his — makes me so proud to have a community of readers like you. THANK YOU!
  2. I was honored to be chosen as one of 100 women for eHow’s first annual “Shift List” — check it out here.
  3. I am going to be speaking at the Texas Conference for Women on November 17 — if any of you live in the Houston area, this will be a don’t-miss conference with a huge line-up of incredible speakers (including one of my idols, Martha Beck) — the registration fee is a very reasonable $140.

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The Itchy Scratchy Art of Saying No

“Any change, even a change for the better, is always accompanied by drawbacks and discomforts.”

–Arnold Bennett

If you recall my New York, New York post, you’ll know I had every intention of taking things slowly this quarter so that I could leave the house and spend time in this great city rather than remain chained to my laptop by emails and meetings. You were all very understanding, and it really felt possible!

You have to crawl (and fall) before you can walk

The month of September went as follows: I kept telling my coach, “I’ll slow down next week — this one just got really busy.” Then next week would come, and I would do nothing differently.

My first homework assignment was to take a four-day weekend off given how hard I’d been working after the Make Sh*t Happen launch.

I barely took four hours, let alone four days. So we adjusted our expectations and my homework the following weekend was to take Saturday and Sunday off. Once again, even with the best intentions, I bulldozed right over what should have been time untethered.

Then you hit a breaking point, and something has to change

Niagara Falls from the Maid of the Mist Boat

Niagara Falls from the Maid of the Mist Boat

My first true days off since I’ve been here were the week of my birthday, when I went to Niagara Falls with my mom and grandma. I left my laptop at home (shocking!!) and spent time reading, reflecting, and relaxing.

Correction — I was trying to relax. But requests and emails kept pouring in. Shockingly, they followed me to Niagara, even though I was on a break. Funny how that works! Over two days, I received 8 requests for my time (outside of coaching calls) — Skype chats, networking, interviews. I felt my anxiety bubbling to a boiling point. Taken individually, no one request was a big deal. One was even just 10 minutes! But taken as a whole, it was just too much.

Enter nature: the great sorbet for the soul.

Niagara Falls is an incredible sight to see, and call it cliche — but I had an epiphany standing there on the Maid of the Mist boat, water raining down on me, staring at this great landmark with it’s gorgeous, powerful water spilling and crashing everywhere.

*I* have to change. People cannot read my mind. If I don’t learn to say no, and learn to take time off, NOTHING will change.

It sounds so obvious in hindsight. But I kept waiting for “next week to be better” when deep down, being the self-help junkie that I am, I knew that “next week” had to start NOW.

Changing a well-worn habit is like turning a giant ship around.

It takes TIME. Patience. Self-love. Compassion. Discipline. A little bit of failure.

I’ve got to say . . . this mission to slow down in Q4 has been very humbling for me. It’s humbling because I normally respond quickly to goals I set, but in this case I felt like such a failure. I literally did not know where to start, and I found myself continually overwhelmed week after week.

You can’t just wait for things to change, then get frustrated when they don’t.

New habits, especially one as sensitive as saying no (at least for all you people-pleasers like me), are scratchy and difficult. That is why they are new. That’s why they matter. It’s frustrating, but you’re in the trenches now. You’ve got to fight, learn, and fail your way through.

We can’t expect to turn the entire ship around in two seconds.

10 Important Reminders for Habit Change and the “No” Business

  1. It’s not enough to hope for habit change. Actions have to follow desire — this is not easy. There WILL be a dip when you are learning a new skill.
  2. Habit change starts with one tiny aspect at a time. In yoga, the teacher might give the most subtle correction: don’t collapse the arches of your feet during standing poses. That alone will take me months of concerted practice and repetition to correct! And yet those nuances are part of the fun. It’s a champagne problem to have (in yoga or life) to be in the business of refining, not just survival.
  3. What got you here won’t get you there. This is a popular business book that also applies to habit change. Sometimes the very habits that have made you successful (working around the clock) are not the ones that will help you create sustainable success over the long-term. At a certain point you have to evolve, particularly as your life, goals or responsibilities become more complex.
  4. Any big goal usually comes with new habits. How will you make room for them in your life? If your goal is to lose weight, what new eating and exercise habits do you need to develop? If your goal is to start a blog or write a book, when will you set aside the time to write?
  5. You may will probably fail at first. Remember learning to ride a bike? It’s scary. Wobbly. Crashy. It requires support from those around you. But, after concerted practice, one day it will become second nature.
  6. Habit change starts TODAY. Not tomorrow, not next week. Snap out of your procrastinator’s paradise (more like purgatory) and make the tough decisions to change and improve your life TODAY.
  7. Saying no — especially to people you care about — can be very challenging. Root your response in truth and values — share your conflict honestly. Let them know that normally you would love to say yes, but right now you’re taking a much-needed break (or insert other authentic reason) and that you hope they understand. They might even relate and admire your no-wielding courage.
  8. Priortize. What is most important to you? If you are clear on your priorities, it will be easier to say no. One of my mentors Susan came up with a great checklist: Are you healthy? Do you have enough time for yourself? Do you have enough time for your friends and family? Do you have enough time to get your own work done? If yes — and ONLY yes to all of the above — should you then start entertaining others’ requests. Make your own list — what should come first before saying yes?
  9. If it’s not one exception, it’s another. Don’t let exceptions wiggle you out of your commitment to habit change. We’ve all played the “just this one time” game. When is it time to make yourself the exception?
  10. When all else fails, get outside! Nature has this amazing way of bringing clarity and a sense of grounding. If you’re frustrated about a habit you can’t break, frame up your challenge as a question and go for a walk, a hike, a bike ride, a run — anything that will shift your thinking through the power of fresh air and connection with the great outdoors.

I’d love to hear from you in the comments:

What helps you turn the big habit ship around?
Got any great tips for saying no, even when you’re conflicted and want to say yes? 

  • http://www.sarahrosemary.com Sarah Bagley

    When I am trying to form a (good) new habit, I make sure to tell myself, “this will take some time – and that’s okay.”  Habits are habits for a reason – they take time to form before they are habit!  So I am always gentle with myself and encourage myself to take it one day at a time.

  • http://www.rulebreakersclub.com Courtney

    As a psychology student learning about best practices of habit changes, I can totally relate! You really need to give yourself boundaries and guidelines (the questions you proposed are fantastic) in order to know WHEN to say “no”. 

    This is the very habit that I have been practicing for the past week or so (after hitting a breaking point). This article couldn’t be better timed – I’m working on one for my own blog on the same topic and Jenny, you have definitely mentioned tips that I would have never considered! 

    Thanks for the perspective :D

    PS: I don’t expect a response to this comment… consider that a task to take off of your list!

  • http://tigermuse.com Johan Woods

    I’ve found that it’s (for the most part) all patterns that we’re running.

    Including a pattern that keeps us busy and won’t let ourselves slow down and stop.

    So, I interrupt the pattern.

    I do this by doing something drastic and completely unrelated.

    For example, I was spending hours trying to figure out a particular problem on a website of mine. I knew I should take a break but kept telling myself “just a few more minutes…” thinking that I was just inches away from a solution.

    It never came.

    So I stood up, left the house, and walked around outside for 20 minutes, listening to music.

    I came back and solved the problem within 10 minutes.

    Pattern interruption works wonders. I’m making it a habit.

  • http://www.elisestephens.com Elise Stephens

    This is beautiful!  I tend to embrace change–when I actually force myself to embrace it–all at once, in one too large to swallow mouthful.  I love your suggestion to take it slow, one tiny bit at a time.  And I practice yoga, so that was a perfect example. :)

  • http://adventure-some.com Matthew

    I have recently begun tracking a few aspects of my life each day. Most of them are habits that I am trying to build.

    The daily calendar that I carry around has a list of them, and then I check off if I’ve completed them that day or not. I’ve tried to keep them as simple as possible, so that a basic yes/no response will show if I have made progress that day or not. Some examples: floss, was I active, did I read, was I productive?

    If I were trying to practice saying no, one of the items on my list would be “Did I say NO today?”

  • http://www.smallhandsbigideas.com Grace Boyle

    Ah, I know the feeling. I love how you always relay what happens in your life then share even if you’re not doing it the way you want, ways to GET there. It’s relatable.

    I have a lifelong struggle of the no. We all want to be liked, to be successful and I am a pleaser.  I don’t feel inauthentic, I just feel like I have a lot to give and it’s fulfilling for me to offer, oblige, help, lean, etc.

    Thanks for this :) The one thing I have been doing, is taking time off. Leaving my phone at home. Leaving the weekends to truly be weekends. Maybe it’s because I have a Mon-Fri job but the weekends are the least I can do to myself, to let myself relax and get outside. I hope you give yourself more of that !

  • http://www.thedailymuse.com Susan

    Brilliant post! Speaking as a people-pleaser and procrastinator who has quite a few changes of her own to make, #6 especially holds true. :) Like Matthew above, I also keep a to-do list/calendar – there’s just something sooo satisfying about physically crossing something off that no digital device will ever be able to duplicate. Also appreciate the “tiny aspect at a time” approach, as perceiving the change process in terms of baby steps is much easier for me than focusing on everything at once and becoming too stressed/overwhelmed. 

  • http://lamiki.com/ Laura Kimball

    I love your new favorite word (No) and how you’re committing to slow down in Q4. I’m about to dive head-on into a new project and a new direction, though I know full well that I can not continue to juggle everything on my plate plus the ‘new’ thing that I am dying to dive head on into. (Full disclosure: I’m not even sure how I’m juggling everything as it stands right now).

    Thanks for this list, Jenny, and being very upfront with us about how you’ve decided to slow down in Q4 and how it’s a struggle. It’s nice to know what someone else is experiencing :)

  • http://www.lifeaftercollege.org jennyblake

    Sarah – love that you give yourself permission to learn a new habit on your own time. Such a great habit in itself!

  • http://www.lifeaftercollege.org jennyblake

    Thanks so much for your great comment, Courtney! I couldn’t help but reply :D Glad I’m not alone in the “no” habit boat — part of me feels guilty, like I should be more open and say yes to everything — but that just reaches a point of maximum capacity and then it’s time to scale back! Thanks so much for stopping by :D

  • http://www.lifeaftercollege.org jennyblake

    Thanks so much for your insightful comment Johan — LOVE your perspective and thoughts on pattern interruption. Walking outside when you were stuck on your website is a brilliant solution! It’s funny how sometimes the easiest fixes (getting outside) are readily available if we can just remember they are there…

    Have a fantastic rest of your week! 

  • http://www.lifeaftercollege.org jennyblake

    Thanks Elise! Yes — especially with the really ingrained habits it’s important to take them slow and give ourselves permission to learn on our own time. Thanks for taking the time to comment! 

  • http://www.lifeaftercollege.org jennyblake

    Matthew — I’m a huge fan of tracking — love the idea of adding “no” as an item on my daily checklist!! I’m definitely going to start doing that :D

  • http://www.lifeaftercollege.org jennyblake

    Grace — I always love your wisdom and insight, and so appreciate your kind words about sharing my struggles as I learn them. I’m with you — I am a people-pleaser not out of inauthenticity but because it feels good — it’s just a fine line of knowing when to pull back and “self-please” for a little while. LOVE that you are taking time off, leaving your phone at home and letting weekends be weekends. 

    And I didn’t get a chance to comment on the post about meeting James IRL — but that was probably the sweetest post I’ve read all year — loved it :D

  • http://www.lifeaftercollege.org jennyblake

    Thanks so much Susan! I’m with you and Matthew — I LOVE checking things off a to-do list…never thought to add habit change to it though! That will be such great added motivation :D Have a fantastic rest of your week!

  • http://www.lifeaftercollege.org jennyblake

    Hey Laura! So great to hear from you :) Man, slowing down has been WAAAAY harder than I anticipated! Very cool that you’re diving into something new — and good that you’re aware that you’ll need to build in some R&R along the way. Have you ever read The Power of Full Engagement? If not, I think you’d love it! 

  • http://www.pretendist.org Natalie

    Great post! My current dilemma (opportunity!) is identifying “what’s getting in the way” of achieving my goals…and eliminating it. For example, the weekday evenings are the time I’ve set aside to do personal writing, work towards my Master’s, and do other projects – so what on Earth am I doing in front of Dance Moms?

  • http://mgspeaks.com Mozart

    I love #8, it is a powerful way to prioritize tasks and also to re-evaluate any negativity! Thanks for sharing! 

  • doniree walker

    WHOA. Number 8. Right there. I can’t answer yes to everything, so why am I answer YES to others’ requests right now when my own needs aren’t being met. Good stuff. I can totally relate to the “it’ll slow down next week” thing because I feel like I am constantly saying that myself. JB — I’m really proud of you and the move you’ve made and the strides you’ve taken, and I gotta say — I know how some of these things feel and can’t help but believe that we’ll get the hang of it sooner or later :)

  • http://www.lifeaftercollege.org jennyblake

    Thanks Natalie! Love the reframe on your dilemma as an opportunity :) So funny about Dance Moms — my friend and I actually used to do work WITH reality TV on in the background! Sometimes you need a little something to look forward to — might as well throw in some wine and chocolate while you’re at it :) I also found having “creative writing” parties helps — getting a friend involved and actually scheduling time on the weekend for it.

  • http://www.lifeaftercollege.org jennyblake

    Thanks Mozart! So happy you found that one helpful — it’s been really insightful for me too!

  • http://www.lifeaftercollege.org jennyblake

    Hi love!! Yes — isn’t #8 powerful?! It’s amazing how we subconsciously put other people — even strangers — before those very important, compelling self-care needs. 

    Thank you so much for the kind words and just making me feel less crazy/alone — it’s so nice to know that we can all help each other work through these challenges as we experience growing pains (however positive!) around developing our businesses. BTW – LOVE the Walker Media idea/set-up — you never cease to amaze me! So creative and enterprising…I love it! 

    <3!!

  • http://theliterarylollipop.wordpress.com/ Lydia

    I’m afraid that my comment is a little off topic, but please bear with me as I air some dirty laundry. In an economy that is slowly (but not completely) recovering, I feel the need to be grateful for my job. Unemployment among new and recent graduates are higher than ever in my region. It took me six months to find my current job. And, having lived under the poverty line for more than two years, it was a welcome change. Unfortunately, cubicle culture is killing me. I’m not built for 9-5 living. The amount of emails I answer in a day is crazy, especially when half the recipients are merely down the hall! I have pictured my “dream life” and I’m working toward it, but now comes the hard part: waiting. I’d love to get your opinion on the process, the time in between point a and point b, the proverbial “journey” everyone keeps talking about. For example, how do you maintain your creative productivity when you’re absolutely exhausted at the end of the day? Or, how do you keep your spirits up when all you want to do is sleep? Should I barrel through all the discomfort, because it’s part of the process? Or, is there a time when rest becomes more valuable than hard work? Am I supposed to feel accomplished when I’ve managed to squeeze an hour of writing into my exhausting day?

    Am I misinterpreting the journey as a rut?

    Thank you kindly for your time. I’ve enjoyed your blog over the months, and your videos are especially motivating. I enjoyed your Google speech, and I hope you’re loving NYC.

    Cheers,
    Lydia

  • http://www.wealth-steps.com Luis@wealth-steps.com

    Jenny, very glad to have recently found your blog. Great resource.

    I got a feeling that you and I are very similar in the fact that we don’t want to give ourselves a break because there is ALWAYS work to do. The work is never done. So I find myself saying “how can you take a break when there is ALL this stuff to do…”

    In your case, with such an entrepreneurial venture you are probably “afraid” that if you let any of thos calls/emails go unanswered, that you might miss an opportunity.

    However, I find it often that things that are labeled as urgent, rarely are, and that sometimes problems solve themselves without my interaction. I remind myself of this when I am out on the trail taking some “time off” and dare (gulp) to leave the “crackberry” behind. :-)

    Loving the blog, keep at it!

  • Sneha

    These posts have the perfect timing( as usual  = )  ) . In creating habits— it’s the staying consistent part of it that’s most difficult for me. Excuses are made, you’re too tired , what not.  The way I handle it is to set a creative goal, maybe a catchy one– so that it motivates and sticks. For example, today is  ( and yes it really is) 34 days away from Thanksgiving break— so I’ve said to myself today—34 things to make things right, 34 days to change my life.  So the goal of being consistent with all things I want starts today.

  • http://www.lifeaftercollege.org jennyblake

    Yes — you got it! I think you’d also really enjoy this article (from the same authors): The Making of a Corporate Athlete – http://hbr.org/2001/01/the-making-of-a-corporate-athlete/ar/1

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  • http://twitter.com/PeterCarrMedia Peter Carr

    Jenny, 

    I have found if you can do something for 21 days straight it becomes a habit. For the first time in my life I am finally eating healthy and as a result it has now become a habit. It was hard the first two weeks but after the 3rd week it became routine to track calories and eat egg whites / salad. Currently to date I have lost 25 lbs since Christmas. Thanks for all of your helpful tips and your amazing thought provoking book. It has helped me and several of my friends to figure out  all aspects of our Life After College. 

    -Peter

  • http://www.lifeaftercollege.org jennyblake

    Peter — wow, lost 25 pounds since December?! That’s INCREDIBLE — congratulations!!! It’s amazing what three weeks of concerted effort can do — like you, I found that after two weeks I actually wanted to keep up my healthy eating and exercise habits because I felt so much better. It’s been a little tricky while living in NYC to stay on the band-wagon, but I know I’ll find my way back. All the best to you!

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